---
description: An overview of your customers across all messaging channels.
---

# Contacts (v1)

Organize and quickly sort all your contact profiles with ease on the [**Contacts**](https://app.sleekflow.io/contacts) tab.

{% hint style="info" %}
All contact profiles with whom you have had conversations will be automatically saved to the Contacts Tab.
{% endhint %}

![Contact Tab](https://2668153669-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LosG_4OO9klOz6PLJKB%2F-Mfamo704ATl30nAampB%2F-MfamtgEAS-OlQCSBIDr%2FContact.png?alt=media\&token=b5bb9e67-3fc2-4049-9a96-24ef2b879c16)

### Autosave contacts

When an incoming message is initiated by a customer who is not yet a contact, the available contact information from the instant messaging platform will be automatically saved to your Contacts tab.

{% hint style="info" %}
_For example:_

When a **customer starts a conversation** with you on **WhatsApp**, information such as **Phone Number** and **Display Name** will be automatically added onto SleekFlow.

As you obtain more information about the customer, you can edit and update the customer's information using the Contacts tab.
{% endhint %}

### Import Contacts

#### Individually

Go to [**Contact**](https://app.sleekflow.io/en-US/contacts) > Create, fill in the contact's details and click the **"Create"** button at the bottom to create a new contact.

![](https://2668153669-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LosG_4OO9klOz6PLJKB%2F-Mjn0dvN5sDWKy4vLBRK%2F-Mjn3BPi3J8N0SgZ-x8F%2Fimage.png?alt=media\&token=b84c39a4-99cd-48f6-8c38-af4478301d46)

#### Bulk import

Use the import contact function if you have a large number of contacts to add.

{% content-ref url="contacts-1/imports" %}
[imports](contacts-1/imports)
{% endcontent-ref %}

### Update Contacts

Bulk update contacts in one go, using the bulk edit function.

![Bulk edit priority](https://2668153669-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LosG_4OO9klOz6PLJKB%2F-MfaqsF9Vidxl5LIbVBD%2F-MfarNsCZ26do1rMj0gf%2FScreenshot%202021-07-27%20at%203.28.04%20PM.png?alt=media\&token=72a8944a-f3ca-41c4-b40b-15e144122788)

### Search Contacts

There is a quick search for a specific contact by name, phone number, or email address in the search field.

Type in any name, phone number, or email address and click "**Search".**

![Search specific contact by name](https://2668153669-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LosG_4OO9klOz6PLJKB%2F-MfardLdJwIVAeVb6pQP%2F-Mfav8ZMjEdYdYF_W3Sb%2FScreenshot%202021-07-27%20at%203.43.44%20PM.png?alt=media\&token=3ef418a2-7a0e-4509-a598-775f4c6e00f6)

### Filter Contacts

You can filter contacts by selecting specific conditions.

![Conditional filtering](https://2668153669-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LosG_4OO9klOz6PLJKB%2F-Mfavp5c3azAFB1Go1fO%2F-Mfay3ymUEZk0uYLIrYl%2FScreenshot%202021-07-27%20at%203.57.14%20PM.png?alt=media\&token=d49d2a77-aee6-4e32-bb98-aa7c2bd2e3bf)
