Welcome to SleekFlow Help Centre! Find all the guides to use the platform!
What is SleekFlow?
SleekFlow is an Omni-Channel Social Commerce Platform that helps companies and users manage communication channels such as WhatsApp, Facebook Messenger, WeChat, Line, Instagram, Live Chat, SMS and Email all in one place.
We help you manage contacts and conversations from various channels and make it easier for you to respond. Using automation rules and targeted campaign messages to streamline sales, customer support and marketing workflows while integrating with tools including eCommerce platforms and payment gateways to automate the customer journey with ease.
📨Omni-channel Team Inbox
Manage all communication channels conversation in single inbox view
Collaborate with your teammates to respond your contacts
Check real-time customer information
Set automated assigned rules to route conversations to your staff
Send automated replies to contacts, turning them into leads
Build an end-to-end customer journey
Broadcast personalised messages to targeted contacts via various channels
Connect apps and automate workflows on SleekFlow
Create or update contacts by triggers on another app to send messages on SleekFlow
Check sales performance
Review support response time
Filter segments to compare
👨💻Live chat widget
Popup message on specific pages
Engage customers with available channels seamlessly