Welcome to SleekFlow
Welcome to SleekFlow Help Centre! Find all the guides to use the platform!

What is SleekFlow?

SleekFlow is an Omni-Channel Social Commerce Platform that helps companies and users manage communication channels such as WhatsApp, Facebook Messenger, WeChat, Line, Instagram, Live Chat, SMS and Email all in one place.
We help you manage contacts and conversations from various channels and make it easier for you to respond. Using automation rules and targeted campaign messages to streamline sales, customer support and marketing workflows while integrating with tools including eCommerce platforms and payment gateways to automate the customer journey with ease.

Features

📨Omni-channel Team Inbox

  • Manage all communication channels conversation in single inbox view
  • Collaborate with your teammates to respond your contacts
  • Check real-time customer information

🔁Automation

  • Set automated assigned rules to route conversations to your staff
  • Send automated replies to contacts, turning them into leads
  • Build an end-to-end customer journey

📮Campaigns

  • Broadcast personalised messages to targeted contacts via various channels

🤝Integration

  • Connect apps and automate workflows on SleekFlow
  • Create or update contacts by triggers on another app to send messages on SleekFlow

📊Analytics

  • Check sales performance
  • Review support response time
  • Filter segments to compare

👨‍💻Live chat widget

  • Popup message on specific pages
  • Engage customers with available channels seamlessly

Let's have a try!

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Last modified 22d ago