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  • Welcome to SleekFlow 1.0
  • 🏃Getting Started
    • Start Exploring
      • Basic of Inbox
      • Connect first channel
      • Add Channels
      • Invite Users
      • Set up automation
      • Create Saved Reply
      • Broadcast first message
    • Creating a SleekFlow Account
      • Resetting Password
        • Reset Password (mobile)
  • 🕺Using the Platform
    • Inbox
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      • Trigger mechanism
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      • Scenarios
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        • Schedule
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        • Facebook Rules
        • Instagram Rules
      • Templates
        • 1. Greetings and Assign New Contacts to Staff
        • 2. Auto-Reply for Existing Customers
        • 3. Auto-Reply During Off Business Hours
        • 4. Auto-Reply Based on Keywords
        • 5. Auto-Reply when Customers Reply a Campaign
        • 6. Reassign Returning Customers
        • 7. Segmenting customers from different enquiries
        • 8. Proactively Reach Out to Newly Added Contacts
        • 9. Proactively reach out to newly added contacts from Facebook Lead Ads
        • 10. Send Drip Campaign Messages when Customers Sign Up
        • 11. Notify Customers with New or Updated Status
        • 12. Update Contact Data & Add And Remove From List
        • 13. Schedule Periodic Promotional Messages
        • 14. Send Booking Reminders
        • 15. Send Internal Reminder
        • 16. Auto Close Conversations
        • 17. 於指定時間重新分配對話到其他使用者
        • 18. 新客戶與現有客戶設定不同的歡迎信息
      • Chatbot
        • 1. Send A Welcome Message
        • 2. Learn About your Customers’ Interest
        • 3. Get Your Customers' Company Size
        • 4. Thank Your Customer And Get in Touch
        • 5. Speak Directly To Staff
      • FAQs
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      • Export CSV
      • FAQs - Broadcast
    • Analytics
    • Commerce
      • Payment Links
      • Custom Catalog
      • WhatsApp Catalog
        • Connect WhatsApp catalog
        • WhatsApp Catalog Settings
          • Scenario 1 - Same Currency
          • Scenario 2 - Mixed Currency
          • Scenario 3 - Without WhatsApp Catalog/ Payment integrated
        • WhatsApp Catalog Settings(Mobile)
          • Scenario 1 (Mobile) - Same Currency
          • Scenario 2 (Mobile) - Mixed Currency
        • Frequent Asked Questions
  • 💬Messaging Channels
    • WhatsApp (Official) - SleekFlow
      • Application process
        • Turn on 2FA on Facebook account
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        • Delete WhatsApp account
        • FAQs - During WhatsApp application
        • Migrate from other BSPs
          • How to identify On-Premise and Cloud API BSPs
          • Turn off WhatsApp Number Two-step verification
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Messaging Limits
      • Template Manager (Cloud API)
        • Call to Action button (Dynamic Url)
      • Blue Tick
      • Backup WhatsApp chats files
      • Upload backup chat file to SleekFlow
      • Update WhatsApp Profile
      • FAQs - WhatsApp (Official) - SleekFlow
      • How to setup Click to WhatsApp ads (CTWA)
      • New WhatsApp Pricing (2023)
    • WhatsApp (Official) - Twilio
      • Applying via SleekFlow
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        • Add WhatsApp Templates on Twilio
        • Update to Twilio Content API
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      • Facebook Business Verification
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
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      • WhatsApp Rate Limiting
      • FAQs - WhatsApp (Official) - Twilio
    • WhatsApp (Official) - 360dialog
      • Apply via 360dialog
        • Turn on 2FA on Facebook account
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        • Add an Additional Number
        • Purchase a Skype number
        • Delete WhatsApp account
        • FAQs - During WhatsApp (Official) application - 360 Dialog
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
        • Submit Facebook App Review
      • Messaging Limits
      • Manage Templates
      • Backup WhatsApp chats files
      • Upload zip file to SleekFlow
      • Green Tick
      • FAQs - WhatsApp (Official) - 360dialog
    • Facebook Messenger
      • One-time Notification & Message Tags
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    • Instagram
      • Convert to Business IG account
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      • Frequently Asked Question
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      • Telegram Campaign
  • 🗣Live Chat Widget
    • Setting up Live Chat
    • Install on Shopline
    • Install on Wix
    • Install on Magento
    • Install on Squarespace
    • Install on Shopify
    • Install on Wordpress
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      • Enable Custom App
      • Create Custom App
      • FAQs - Shopify integration
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      • Enroll SleekFlow 2FA
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      • Template Manager
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  • 📩Messaging API for WhatsApp
    • Messaging API for WhatsApp
      • Manage API key
    • Set up webhook for receiving messages
    • Sending Message
    • Create Templates
      • Create Templates (Template API)
      • Create Templates (Facebook Business Manager)
    • Get Template Status
    • Media API
    • Conversation analytics
    • Billing and Payments
  • Contact Support
  • API Documentation
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On this page
  • Steps to create a custom store
  • Frequent Asked Questions

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  1. 🕺Using the Platform
  2. Commerce

Custom Catalog

How to upload your custom catalog to SleekFlow.

PreviousPayment LinksNextWhatsApp Catalog

Last updated 2 years ago

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Create a custom store to share product details and relevant checkout links with customers in Inbox.

Steps to create a custom store

  1. Go to > . Click + Create custom store button.

  1. Put in a store name, and choose up to 4 support languages and the supported currency for your custom store. Click Create new contact.

  1. Click on Store Settings, and toggle to turn on the Display in Inbox and Payment feature.

Create a default template for sharing product information.

The message will be used across all channels. You will be able to send product information in the selected language.

  1. In Products tab, click Import from CSV or manually Add product to start adding products to your catalog.

Bulk import products from CSV

Click Download our sample CSV to download a file to insert product information into the file with the correct format.

Please note that product name, description, and price are mandatory fields to fill up.

It may take 15-20 minutes for products to be uploaded completely

Add product

Alternatively, you can manually upload a product.

Enter the required fields Product name, Product Description, and Price.

Additional info such as SKU and Product link are optional fields.

Click Save when you are all set.

Once all products are uploaded, go back to Products and it will be listed.

You may also select a product and click Duplicate to duplicate a product.

  1. Lastly, in the Currency tab, turn on the relevant currency of your products and click Save.

Frequent Asked Questions

  1. Can I add more languages and currencies to my custom store?

Yes!

It is recommended to add the required languages and currencies (up to 4) when first creating the store.

Once a store is created, you CANNOT add languages and currencies to the store.

  1. How do I add more products to the store?

You may either click on add products directly in the store manually or click Import from CSV to upload the products.

DO NOT add existing products to the existing CSV file directly as it will result in duplicating products to the store.

  1. Will product SKUs be automatically synced with Custom Catalog if changes are made on my e-commerce site such as WooCommerce?

No.

Custom Catalog is not integrated with any third-party e-commerce site. It is a standalone product on SleekFlow and can only manage on SleekFlow.

Settings
Commerce