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HomePricingLog inSleekFlow 2.0
  • Welcome to SleekFlow 1.0
  • 🏃Getting Started
    • Start Exploring
      • Basic of Inbox
      • Connect first channel
      • Add Channels
      • Invite Users
      • Set up automation
      • Create Saved Reply
      • Broadcast first message
    • Creating a SleekFlow Account
      • Resetting Password
        • Reset Password (mobile)
  • 🕺Using the Platform
    • Inbox
    • Automation
      • Trigger mechanism
      • Default Assignment Rule
      • Conditions
      • Actions
        • Webhook
        • Setting messages automatically to Open, Snooze or Closed
      • Scenarios
        • Incoming Messages
          • Interactive Messages
        • Newly Added Contacts
        • New or Updated Contacts
        • Schedule
        • Outgoing Messages
        • Facebook Rules
        • Instagram Rules
      • Templates
        • 1. Greetings and Assign New Contacts to Staff
        • 2. Auto-Reply for Existing Customers
        • 3. Auto-Reply During Off Business Hours
        • 4. Auto-Reply Based on Keywords
        • 5. Auto-Reply when Customers Reply a Campaign
        • 6. Reassign Returning Customers
        • 7. Segmenting customers from different enquiries
        • 8. Proactively Reach Out to Newly Added Contacts
        • 9. Proactively reach out to newly added contacts from Facebook Lead Ads
        • 10. Send Drip Campaign Messages when Customers Sign Up
        • 11. Notify Customers with New or Updated Status
        • 12. Update Contact Data & Add And Remove From List
        • 13. Schedule Periodic Promotional Messages
        • 14. Send Booking Reminders
        • 15. Send Internal Reminder
        • 16. Auto Close Conversations
        • 17. 於指定時間重新分配對話到其他使用者
        • 18. 新客戶與現有客戶設定不同的歡迎信息
      • Chatbot
        • 1. Send A Welcome Message
        • 2. Learn About your Customers’ Interest
        • 3. Get Your Customers' Company Size
        • 4. Thank Your Customer And Get in Touch
        • 5. Speak Directly To Staff
      • FAQs
    • Contacts
    • Broadcasts
      • Export CSV
      • FAQs - Broadcast
    • Analytics
    • Commerce
      • Payment Links
      • Custom Catalog
      • WhatsApp Catalog
        • Connect WhatsApp catalog
        • WhatsApp Catalog Settings
          • Scenario 1 - Same Currency
          • Scenario 2 - Mixed Currency
          • Scenario 3 - Without WhatsApp Catalog/ Payment integrated
        • WhatsApp Catalog Settings(Mobile)
          • Scenario 1 (Mobile) - Same Currency
          • Scenario 2 (Mobile) - Mixed Currency
        • Frequent Asked Questions
  • 💬Messaging Channels
    • WhatsApp (Official) - SleekFlow
      • Application process
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers
        • Delete WhatsApp account
        • FAQs - During WhatsApp application
        • Migrate from other BSPs
          • How to identify On-Premise and Cloud API BSPs
          • Turn off WhatsApp Number Two-step verification
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Messaging Limits
      • Template Manager (Cloud API)
        • Call to Action button (Dynamic Url)
      • Blue Tick
      • Backup WhatsApp chats files
      • Upload backup chat file to SleekFlow
      • Update WhatsApp Profile
      • FAQs - WhatsApp (Official) - SleekFlow
      • How to setup Click to WhatsApp ads (CTWA)
      • New WhatsApp Pricing (2023)
    • WhatsApp (Official) - Twilio
      • Applying via SleekFlow
      • Apply via Twilio & Connecting to SleekFlow
        • Add WhatsApp Templates on Twilio
        • Update to Twilio Content API
      • Find your Facebook Business ID
      • Check Business Verification Status
      • Facebook Business Verification
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Submit Facebook App Review
      • WhatsApp Rate Limiting
      • FAQs - WhatsApp (Official) - Twilio
    • WhatsApp (Official) - 360dialog
      • Apply via 360dialog
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers (360dialog)
        • Add an Additional Number
        • Purchase a Skype number
        • Delete WhatsApp account
        • FAQs - During WhatsApp (Official) application - 360 Dialog
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
        • Submit Facebook App Review
      • Messaging Limits
      • Manage Templates
      • Backup WhatsApp chats files
      • Upload zip file to SleekFlow
      • Green Tick
      • FAQs - WhatsApp (Official) - 360dialog
    • Facebook Messenger
      • One-time Notification & Message Tags
      • Facebook Messenger Broadcast
    • Instagram
      • Convert to Business IG account
      • Connect Facebook page
      • Supported Message
      • Allow access to Messages
      • Frequently Asked Question
    • WeChat
    • Line
    • SMS
    • Viber
      • Viber Campaign
    • Telegram
      • Telegram Campaign
  • 🗣Live Chat Widget
    • Setting up Live Chat
    • Install on Shopline
    • Install on Wix
    • Install on Magento
    • Install on Squarespace
    • Install on Shopify
    • Install on Wordpress
    • Google Tag Manager
  • 🔗App Integrations
    • Zapier
    • Shopify
      • Enable Custom App
      • Create Custom App
      • FAQs - Shopify integration
    • Stripe
    • Facebook Lead Ads
    • Salesforce CRM
    • HubSpot CRM
    • API
    • Make
  • 📌Settings
    • General Info
    • SleekFlow Two-Factor Authentication
      • Enroll SleekFlow 2FA
    • Inbox Settings
      • Inbox
      • Labels
      • Saved Reply
    • User
    • Team
    • WhatsApp QR Code
    • Plans & Billings
    • Official WhatsApp Settings
      • Template Manager
      • Opt-In Button
      • Billing
  • 📩Messaging API for WhatsApp
    • Messaging API for WhatsApp
      • Manage API key
    • Set up webhook for receiving messages
    • Sending Message
    • Create Templates
      • Create Templates (Template API)
      • Create Templates (Facebook Business Manager)
    • Get Template Status
    • Media API
    • Conversation analytics
    • Billing and Payments
  • Contact Support
  • API Documentation
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On this page
  • Backup Your WhatsApp Chat Files
  • 1. Install the WhatsApp Backup App
  • 2. Download the app and double-click this cell to unzip the file.
  • 3. Add a command to the app terminal.
  • 4. Double-click to open the WhatsApp Backup Tool
  • 5. Insert the passcode to go into the app.
  • 6. Use your device to open the WhatsApp app and scan the QR code.
  • 7. Select backup options and download.
  • 8. Save to file.
  • 8. Check the downloaded files.

Was this helpful?

  1. 💬Messaging Channels
  2. WhatsApp (Official) - SleekFlow

Backup WhatsApp chats files

Backup WhatsApp chats in json format

PreviousBlue TickNextUpload backup chat file to SleekFlow

Last updated 2 months ago

Was this helpful?

Use SleekFow Back Up Tool to back up your existing WhatsApp chats before deleting the associated WhatsApp account.

Please note:

  • The chats will be backed up based on the messages that are loaded on Whatsapp Web. Only 1-1 text messages can be backed up; all media, group messages, and voice messages will not be backed up.

  • Messages that are not loaded in WhatsApp Web will NOT be backed up.

Backup Your WhatsApp Chat Files

1. Install the WhatsApp Backup App

Download and install the WhatsApp Backup tool using the link below.

  • (macOS Apple Silicon)

  • (macOS Intel)

  • (Windows)

Please choose the correct download link based on your device version.

2. Download the app and double-click this cell to unzip the file.

Locate your laptop downloads file, and double-click this cell to unzip it.

3. Add a command to the app terminal.

Windows users do not need to perform this step.

  • Once it's unzipped, right-click the app and click the New Terminal at Folder.

  • Copy the following command and paste it into the terminal, then press Enter.

xattr -c '../WhatsApp Backup.app'

  • Once you see this screen, you may close the terminal.

4. Double-click to open the WhatsApp Backup Tool

Double-click on the "WhatsApp Backup" to launch the app.

5. Insert the passcode to go into the app.

The passcode check logic is the current date and takes the first 4 digits. E.g.

  • 2025/4/25 >> 5425

  • 2025/12/31 >> 1231

  • 2025/1/1 >> 2511

6. Use your device to open the WhatsApp app and scan the QR code.

The QR code will show up after passing the passcode check.

Next, please proceed to the WhatsApp Business App/WhatsApp App to scan the QR code.

IOS version

Android Version

7. Select backup options and download.

There are two backup options for you to back up your chat history

  1. All messages

  2. A specific date range

Select an option to backup and click on Start Download.

Please note that the chat history before July 2022 may not be loaded due to WhatsApp's updated privacy policy.

When downloading, please ensure:

  1. Stable internet connectivity on the desktop

  2. Stable internet connectivity on the WhatsApp Business App host phone

  3. Auto sleep is disabled on the desktop. Otherwise, the WhatsApp Web session will expire, resulting failure in extraction.

8. Save to file.

Once done, click Save to Files to download the .zip file.

8. Check the downloaded files.

Locate your laptop downloads file, and double-click this cell to unzip the file.

An unzipped folder will be created. Double-click a conversion folder and open the .json file to check if the messages match that shown on your WhatsApp Business App.

Please go to directly.

Upload backup chat file to SleekFlow
Step 4
WhatsApp Backup-darwin-arm64-1.4.0.zip
WhatsApp Backup-darwin-x64-1.4.0.zip
WhatsApp Backup-darwin-win32-1.4.0.zip
216KB
Conversation.mp4