5. Auto-Reply when Customers Reply a Campaign
Reply customers when they respond to a campaign message that has options of purchase
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Reply customers when they respond to a campaign message that has options of purchase
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Create rule under and select Incoming Messages as the Scenario for this rule.
You send a campaign message to contacts on a specific list asking your customers to choose options (1,2, & 3). It will send message and assign to different staff based on their reply.
Option 1
Option 2
Option 3
"Keywords" contains "1"
"List" is "the list that you used to send campaign"
"Send Message" Customise your message content to send to your leads. You can add more than 1 message and insert customised parameters such as the first name they filled.
Add wait time, eg. 5 minutes, to send another message/image for the conversation to be more natural.
SleekFlow has prepared some ready templates for users, feel free to apply them!
Note that if the list is not added, the would continue to loop if the user types in 1.
Create Rule under then select Apply a Template
Select Campaign auto-reply
under Incoming Messages then edit the and according to your preferences.