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Using saved reply to reply your customers efficiently.
Press "Create new saved reply" on the top right to create a new one. Then you can type in the information for a saved reply.
Press "Create new saved reply" on the bottom right to complete the creation. You can now use the saved reply.
Select the Saved Reply on the left, then you can edit it.
Click "Update" when you have finished editing.
Learn more about using Saved Replies: