Webhook
You can pass sleekflow customer information to your current CRM or internal system to trigger different events (e.g. send message to notify customer the update).
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You can pass sleekflow customer information to your current CRM or internal system to trigger different events (e.g. send message to notify customer the update).
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You can add "Send Webhook" in Actions to trigger another event when all the conditions listed in the automation rule are fulfilled.
The sample payloads in different automation scenarios are different.
For the incoming message's payload, you can select a specific communication channel and copy the code.
SleekFlow has prepared some ready templates for users, feel free to apply them!
Create Rule under Automation then select Apply a Template
Select Backup Messages by Webhookunder Incoming Messages then edit the conditions and actions according to your preferences.
For example, if the customer buys an item on your e-commerce platform then you can sync the order details to your CRM and SleekFlow account.
If the customer has met all the conditions in your automation rule, you can trigger the webhook to send notifications or direct them to a system chatbot to continue on your website.
