Webhook

You can pass sleekflow customer information to your current CRM or internal system to trigger different events (e.g. send message to notify customer the update).

Send Webhook

You can add "Send Webhook" in Actions to trigger another event when all the conditions listed in the automation rule are fulfilled.

Retrieve sample payload

The sample payloads in different automation scenarios are different.

Scenario 1: Incoming Messages

Scenario 2: Newly Added Contacts/ New or Updated Contacts

The sample payload in automation scenario Newly Added Contacts/ New or Updated Contacts are the same.

Apply a Template

SleekFlow has prepared some ready templates for users, feel free to apply them!

Create Rule under Automation then select Apply a Template

Select Backup Messages by Webhookunder Incoming Messages then edit the conditions and actions according to your preferences.

What can you do with Webhook?

1. Update customer details to your CRM

2. Notify customers the update through your system

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