Payment Links
Customise payment link settings, view orders, and refund statistics all in one place.
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Customise payment link settings, view orders, and refund statistics all in one place.
Last updated
Was this helpful?
Go to Settings > to view and adjust your settings accordingly.
View your weekly gross volume and customize the company logo for better recognition (on the payment page).
Include various shipping methods that you would like to offer to your customers. For example, in-store pickup and standard delivery. Set the delivery time, shipping rate, and condition that apply to orders with a specific price range.
Set a default expiry date for link expiration, turn on enable discount feature button for you to be able to customize discount for customers, and set contact details (optional) for your customer to be able to reach out to you.
With product catalog(s), you can share product details and relevant checkout links with your customers in your inbox.
Customize your Payment Message and General Product Message here. Examples: Payment Message - Check out with this payment link below: {payment_url} General Product Message - Click on the link to view more product details
A detailed tab to glance through To be paid, Expired, Paid, and All orders. You may select the relevant user or All to look at the orders, as well as pick a time range to view them.
You can generate a payment report for the accounting team to reconcile the payments from SleekFlow with your books.
Click on Request payment report
button to export all paid orders details.
User can select the date range*, and the recipient** of the report.
Only Payments with real money flow includes in the report.
E.g. Paid orders , refund, and fees (payments that failed authorization will have fee incurred).
Pending, expired payments will be excluded.
Once the request is received, system will take up to 15-20 minutes to generate your report. The time depends on the amount of data included in the report.
The report will be sent to the designated email in CSV format.
The main fields include the following:
Shopify ID: If the user has Shopify integration, and the payment is created via the Shopify catalog, the Shopify order ID will be included in the report.
Payment link created by: The user who sent the payment link to the contact, this may not be the same as the contact owner. This field allows the user to credit the sales to the correct staff.
Balance transaction reporting category: This field reports the type of transaction. E.g. SleekFlow fee, Order amount, and Refund
Other notable fields include the customer name and email, shipping address, payment method, etc.
View detailed refund records in this tab which further breakdown into Fully Refunded, Partially Refunded, Pending, Failed, and All.
Fields included in the payment report