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      • Templates
        • 1. Greetings and Assign New Contacts to Staff
        • 2. Auto-Reply for Existing Customers
        • 3. Auto-Reply During Off Business Hours
        • 4. Auto-Reply Based on Keywords
        • 5. Auto-Reply when Customers Reply a Campaign
        • 6. Reassign Returning Customers
        • 7. Segmenting customers from different enquiries
        • 8. Proactively Reach Out to Newly Added Contacts
        • 9. Proactively reach out to newly added contacts from Facebook Lead Ads
        • 10. Send Drip Campaign Messages when Customers Sign Up
        • 11. Notify Customers with New or Updated Status
        • 12. Update Contact Data & Add And Remove From List
        • 13. Schedule Periodic Promotional Messages
        • 14. Send Booking Reminders
        • 15. Send Internal Reminder
        • 16. Auto Close Conversations
        • 17. 於指定時間重新分配對話到其他使用者
        • 18. 新客戶與現有客戶設定不同的歡迎信息
      • Chatbot
        • 1. Send A Welcome Message
        • 2. Learn About your Customers’ Interest
        • 3. Get Your Customers' Company Size
        • 4. Thank Your Customer And Get in Touch
        • 5. Speak Directly To Staff
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  • 💬Messaging Channels
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        • If your Facebook Business Verification icon is greyed out
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      • FAQs - WhatsApp (Official) - SleekFlow
      • How to setup Click to WhatsApp ads (CTWA)
      • New WhatsApp Pricing (2023)
    • WhatsApp (Official) - Twilio
      • Applying via SleekFlow
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        • Add WhatsApp Templates on Twilio
        • Update to Twilio Content API
      • Find your Facebook Business ID
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        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
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    • WhatsApp (Official) - 360dialog
      • Apply via 360dialog
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        • FAQs - During WhatsApp (Official) application - 360 Dialog
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
        • Submit Facebook App Review
      • Messaging Limits
      • Manage Templates
      • Backup WhatsApp chats files
      • Upload zip file to SleekFlow
      • Green Tick
      • FAQs - WhatsApp (Official) - 360dialog
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      • Template Manager
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  • 📩Messaging API for WhatsApp
    • Messaging API for WhatsApp
      • Manage API key
    • Set up webhook for receiving messages
    • Sending Message
    • Create Templates
      • Create Templates (Template API)
      • Create Templates (Facebook Business Manager)
    • Get Template Status
    • Media API
    • Conversation analytics
    • Billing and Payments
  • Contact Support
  • API Documentation
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On this page
  • Step 1: Login to Twilio Account
  • Step 2. Create Messaging Services
  • Step 3. Set the name of Messaging Services
  • Step 4. Add WhatsApp Phone Number
  • Step 5. Set up integration
  • Step 6. Update Messaging Service ID on SleekFlow
  • Step 7. Done!

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  1. 💬Messaging Channels
  2. WhatsApp (Official) - Twilio
  3. Apply via Twilio & Connecting to SleekFlow

Update to Twilio Content API

Full instructions here on how to update to Content API to create WhatsApp Templates on SleekFlow Platform.

PreviousAdd WhatsApp Templates on TwilioNextFind your Facebook Business ID

Last updated 1 year ago

Was this helpful?

Step 1: Login to Twilio Account

Once you login, browse to the left menu bar > Messaging > Services

Step 2. Create Messaging Services

Step 3. Set the name of Messaging Services

Name your Messaging Service for internal reference and click on Create Messaging Service button.

Step 4. Add WhatsApp Phone Number

Click on Add Senders, select your Twilio WhatsApp number from the sender list.

Select the sender type as WhatsApp Number and press Continue to proceed

Select your Twilio WhatsApp Number and press Add WhatsApp Number to proceed.

Press Set up Integration to proceed.

Step 5. Set up integration

Tick Send a webhook option and PASTE the link to the corresponding columns.

Request URL

https://api.sleekflow.io/whatsapp/twilio/webhook

Fallback URL

https://backup-api.sleekflow.io/whatsapp/twilio/webhook

Press Add compliance info and Complete Messaging Service Setup to finish the set-up

Step 6. Update Messaging Service ID on SleekFlow

Copy the SID (Messaging Service ID) from your Twilio console.

Paste the SID and press Edit to confirm.

Step 7. Done!

Please refer to the page link below to learn how to create templates:

Back to SleekFlow > > Select your connected Twilio WhatsApp Channel > Edit

All set! You are now able to create templates in Settings > Official WhatsApp >

Channel
Template Manager.
Template Manager
Twilio Console Login