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HomePricingLog inSleekFlow 2.0
  • Welcome to SleekFlow 1.0
  • 🏃Getting Started
    • Start Exploring
      • Basic of Inbox
      • Connect first channel
      • Add Channels
      • Invite Users
      • Set up automation
      • Create Saved Reply
      • Broadcast first message
    • Creating a SleekFlow Account
      • Resetting Password
        • Reset Password (mobile)
  • 🕺Using the Platform
    • Inbox
    • Automation
      • Trigger mechanism
      • Default Assignment Rule
      • Conditions
      • Actions
        • Webhook
        • Setting messages automatically to Open, Snooze or Closed
      • Scenarios
        • Incoming Messages
          • Interactive Messages
        • Newly Added Contacts
        • New or Updated Contacts
        • Schedule
        • Outgoing Messages
        • Facebook Rules
        • Instagram Rules
      • Templates
        • 1. Greetings and Assign New Contacts to Staff
        • 2. Auto-Reply for Existing Customers
        • 3. Auto-Reply During Off Business Hours
        • 4. Auto-Reply Based on Keywords
        • 5. Auto-Reply when Customers Reply a Campaign
        • 6. Reassign Returning Customers
        • 7. Segmenting customers from different enquiries
        • 8. Proactively Reach Out to Newly Added Contacts
        • 9. Proactively reach out to newly added contacts from Facebook Lead Ads
        • 10. Send Drip Campaign Messages when Customers Sign Up
        • 11. Notify Customers with New or Updated Status
        • 12. Update Contact Data & Add And Remove From List
        • 13. Schedule Periodic Promotional Messages
        • 14. Send Booking Reminders
        • 15. Send Internal Reminder
        • 16. Auto Close Conversations
        • 17. 於指定時間重新分配對話到其他使用者
        • 18. 新客戶與現有客戶設定不同的歡迎信息
      • Chatbot
        • 1. Send A Welcome Message
        • 2. Learn About your Customers’ Interest
        • 3. Get Your Customers' Company Size
        • 4. Thank Your Customer And Get in Touch
        • 5. Speak Directly To Staff
      • FAQs
    • Contacts
    • Broadcasts
      • Export CSV
      • FAQs - Broadcast
    • Analytics
    • Commerce
      • Payment Links
      • Custom Catalog
      • WhatsApp Catalog
        • Connect WhatsApp catalog
        • WhatsApp Catalog Settings
          • Scenario 1 - Same Currency
          • Scenario 2 - Mixed Currency
          • Scenario 3 - Without WhatsApp Catalog/ Payment integrated
        • WhatsApp Catalog Settings(Mobile)
          • Scenario 1 (Mobile) - Same Currency
          • Scenario 2 (Mobile) - Mixed Currency
        • Frequent Asked Questions
  • 💬Messaging Channels
    • WhatsApp (Official) - SleekFlow
      • Application process
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers
        • Delete WhatsApp account
        • FAQs - During WhatsApp application
        • Migrate from other BSPs
          • How to identify On-Premise and Cloud API BSPs
          • Turn off WhatsApp Number Two-step verification
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Messaging Limits
      • Template Manager (Cloud API)
        • Call to Action button (Dynamic Url)
      • Blue Tick
      • Backup WhatsApp chats files
      • Upload backup chat file to SleekFlow
      • Update WhatsApp Profile
      • FAQs - WhatsApp (Official) - SleekFlow
      • How to setup Click to WhatsApp ads (CTWA)
      • New WhatsApp Pricing (2023)
    • WhatsApp (Official) - Twilio
      • Applying via SleekFlow
      • Apply via Twilio & Connecting to SleekFlow
        • Add WhatsApp Templates on Twilio
        • Update to Twilio Content API
      • Find your Facebook Business ID
      • Check Business Verification Status
      • Facebook Business Verification
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Submit Facebook App Review
      • WhatsApp Rate Limiting
      • FAQs - WhatsApp (Official) - Twilio
    • WhatsApp (Official) - 360dialog
      • Apply via 360dialog
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers (360dialog)
        • Add an Additional Number
        • Purchase a Skype number
        • Delete WhatsApp account
        • FAQs - During WhatsApp (Official) application - 360 Dialog
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
        • Submit Facebook App Review
      • Messaging Limits
      • Manage Templates
      • Backup WhatsApp chats files
      • Upload zip file to SleekFlow
      • Green Tick
      • FAQs - WhatsApp (Official) - 360dialog
    • Facebook Messenger
      • One-time Notification & Message Tags
      • Facebook Messenger Broadcast
    • Instagram
      • Convert to Business IG account
      • Connect Facebook page
      • Supported Message
      • Allow access to Messages
      • Frequently Asked Question
    • WeChat
    • Line
    • SMS
    • Viber
      • Viber Campaign
    • Telegram
      • Telegram Campaign
  • 🗣Live Chat Widget
    • Setting up Live Chat
    • Install on Shopline
    • Install on Wix
    • Install on Magento
    • Install on Squarespace
    • Install on Shopify
    • Install on Wordpress
    • Google Tag Manager
  • 🔗App Integrations
    • Zapier
    • Shopify
      • Enable Custom App
      • Create Custom App
      • FAQs - Shopify integration
    • Stripe
    • Facebook Lead Ads
    • Salesforce CRM
    • HubSpot CRM
    • API
    • Make
  • 📌Settings
    • General Info
    • SleekFlow Two-Factor Authentication
      • Enroll SleekFlow 2FA
    • Inbox Settings
      • Inbox
      • Labels
      • Saved Reply
    • User
    • Team
    • WhatsApp QR Code
    • Plans & Billings
    • Official WhatsApp Settings
      • Template Manager
      • Opt-In Button
      • Billing
  • 📩Messaging API for WhatsApp
    • Messaging API for WhatsApp
      • Manage API key
    • Set up webhook for receiving messages
    • Sending Message
    • Create Templates
      • Create Templates (Template API)
      • Create Templates (Facebook Business Manager)
    • Get Template Status
    • Media API
    • Conversation analytics
    • Billing and Payments
  • Contact Support
  • API Documentation
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On this page
  • Signup Process
  • Prerequisites
  • Step 1: Navigate to Channels
  • Step 2: Sign up with a new phone number
  • Step 3: Complete Sign Up at 360dialog
  • Step 4: Create a Facebook and WhatsApp Business account
  • Step 5: Create WhatsApp Profile
  • Step 6: Number Registration
  • A. For a new phone number
  • B. For existing WhatsApp/ WhatsApp Business number
  • Step 7: Generate API key
  • Step 8: Connect WhatsApp to SleekFlow
  • Step 9: Add funds to your WhatsApp account
  • WhatsApp Account Tiers

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  1. 💬Messaging Channels
  2. WhatsApp (Official) - 360dialog

Apply via 360dialog

Easiest way to create a WhatsApp Business API account and connect to SleekFlow

PreviousWhatsApp (Official) - 360dialogNextTurn on 2FA on Facebook account

Last updated 2 years ago

Was this helpful?

360dialog is a verified WhatsApp Business Solutions Provider. Once it is approved and provisioned your Official WhatsApp Business API account, you may connect it to SleekFlow and manage WhatsApp messages in the inbox, just like other channels.

To connect the Official WhatsApp Business API through 360dialog to SleekFlow, you are required to have a valid phone number and complete the signup process. The whole process could take up to 3days - 2 weeks.

Signup Process

Prerequisites

To start with the signup process, you MUST need the following:

  • Turn on 2 Factor Authentication (2FA) at your personal FB account

  • A valid phone number

  • Admin Access to your company's account

Step 1: Navigate to Channels

Go to > WhatsApp > Add > Connect

Step 2: Sign up with a new phone number

Step 3: Complete Sign Up at 360dialog

Fill out the WhatsApp Business Account application form.

A. Information

  • Email

  • Name

  • Password

Please note you cannot sign up with free email addresses (such as gmail, outlook.com etc). It needs to be a valid owned email address or company email address.

B. Payment

You are required to fill in credit card information for the USD12.5/Month payment to 360dialog.

Make sure you fulfil the following requirements then Continue with Facebook.

Step 4: Create a Facebook and WhatsApp Business account

You will need to log in to your Facebook account.

Choose or Create a Facebook and WhatsApp Business account

1.Facebook Business Account

Choose your existing Facebook Business Account or create a new Facebook Business Account.

2.WhatsApp Business Account

Create a new WhatsApp Business Account.

Name your WhatsApp Business Account and select timezone.

Step 5: Create WhatsApp Profile

Choose your WhatsApp display Name.

Choose the business category and description (optional).

Step 6: Number Registration

A. For a new phone number

We strongly suggest users use a NEW phone number that can receive SMS or call for the registration.

You can purchase a number via Skype.

B. For existing WhatsApp/ WhatsApp Business number

You can use a phone number already registered on mobile devices, or WhatsApp Business App.

Please BACKUP existing WhatsApp chats before deleting the associated WhatsApp account.

You will need to follow the below article to delete the associated WhatsApp account with that phone number.

Verify phone number

Fill in the phone number you want to register for this WhatsApp account. Choose either "Text Message" or "Voice Call" to receive the 6-digit verification code.

6-digit verification code will be sent to your phone number. Enter the code and click the "Verify" button.

Step 7: Generate API key

Signup is completed, 360diaolog will immediately deploy the WhatsApp Business API Client, and you will be automatically logged into 360 Client Hub, where you can generate your API-KEY.

Step 8: Connect WhatsApp to SleekFlow

Fill in the API Key and Channel Name, and press the "Submit" button.

Your Official WhatsApp channel will be connected.

Step 9: Add funds to your WhatsApp account

Once you completed the signup, you will be charged one-off USD15 prepaid credits per number.

  1. In the menu bar on the left, click on Insights and Billing

  2. Below your current account balance, click on Add funds

  3. Select the number of conversations that you would like to have access to

Accounts with no funds will not be able to reply to messages after the first 1000 free conversations.

Recommend to enable the Auto-renewal and set up the threshold that triggers the payment and the amount in a way that 0 balance will not happen.

5. Click on Submit and pay now

WhatsApp Account Tiers

Your account is automatically placed into different tiers when you complete the signup flow until all reviews are completed.

You must complete the Facebook Business Verification and get WhatsApp approved to have Standard Access Tier. Please follow the guide to complete the verification:

Conversation costs are charged as of Facebook/WhatsApp EUR pricing as stated under the and may be subject to prepayment.

We recommend the display name match your legal business name, and have a clear relation with the business. Please refer to for more details.

Log into your account

Facebook Pricing Rules
this guideline
Purchase a Skype number
Backup WhatsApp chats files
Delete WhatsApp account
360 Client Hub
WhatsApp Business Account Tiers (360dialog)
Facebook Business Verification
Turn on 2FA on Facebook account
Facebook Business Manager
Channels