Comment on page
2. Learn About your Customers’ Interest
Next, understand your customers' interests to better serve them.
List is SF Bot EN 1 – Everyone who responds to the first message will be added to the list SF Bot EN 1
We use the condition List is SF Bot EN 1, because the contacts on this list have responded to the previous question.
Keywords contain 1, 2, 3, 4, 5, 6, 7, 8 – The 8 options your clients choose
We use the condition Keywords contain 1-8, because it ensures the next message will only be sent to those who are still on Path 1.
Contact Owner is Unknown
Send Message – Ask what the customers’ interest is in
Add to List – SF Bot EN 2 (List 2)
Remove from List – SF Bot EN 1 (List 1)