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HomePricingLog inSleekFlow 2.0
  • Welcome to SleekFlow 1.0
  • 🏃Getting Started
    • Start Exploring
      • Basic of Inbox
      • Connect first channel
      • Add Channels
      • Invite Users
      • Set up automation
      • Create Saved Reply
      • Broadcast first message
    • Creating a SleekFlow Account
      • Resetting Password
        • Reset Password (mobile)
  • 🕺Using the Platform
    • Inbox
    • Automation
      • Trigger mechanism
      • Default Assignment Rule
      • Conditions
      • Actions
        • Webhook
        • Setting messages automatically to Open, Snooze or Closed
      • Scenarios
        • Incoming Messages
          • Interactive Messages
        • Newly Added Contacts
        • New or Updated Contacts
        • Schedule
        • Outgoing Messages
        • Facebook Rules
        • Instagram Rules
      • Templates
        • 1. Greetings and Assign New Contacts to Staff
        • 2. Auto-Reply for Existing Customers
        • 3. Auto-Reply During Off Business Hours
        • 4. Auto-Reply Based on Keywords
        • 5. Auto-Reply when Customers Reply a Campaign
        • 6. Reassign Returning Customers
        • 7. Segmenting customers from different enquiries
        • 8. Proactively Reach Out to Newly Added Contacts
        • 9. Proactively reach out to newly added contacts from Facebook Lead Ads
        • 10. Send Drip Campaign Messages when Customers Sign Up
        • 11. Notify Customers with New or Updated Status
        • 12. Update Contact Data & Add And Remove From List
        • 13. Schedule Periodic Promotional Messages
        • 14. Send Booking Reminders
        • 15. Send Internal Reminder
        • 16. Auto Close Conversations
        • 17. 於指定時間重新分配對話到其他使用者
        • 18. 新客戶與現有客戶設定不同的歡迎信息
      • Chatbot
        • 1. Send A Welcome Message
        • 2. Learn About your Customers’ Interest
        • 3. Get Your Customers' Company Size
        • 4. Thank Your Customer And Get in Touch
        • 5. Speak Directly To Staff
      • FAQs
    • Contacts
    • Broadcasts
      • Export CSV
      • FAQs - Broadcast
    • Analytics
    • Commerce
      • Payment Links
      • Custom Catalog
      • WhatsApp Catalog
        • Connect WhatsApp catalog
        • WhatsApp Catalog Settings
          • Scenario 1 - Same Currency
          • Scenario 2 - Mixed Currency
          • Scenario 3 - Without WhatsApp Catalog/ Payment integrated
        • WhatsApp Catalog Settings(Mobile)
          • Scenario 1 (Mobile) - Same Currency
          • Scenario 2 (Mobile) - Mixed Currency
        • Frequent Asked Questions
  • 💬Messaging Channels
    • WhatsApp (Official) - SleekFlow
      • Application process
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers
        • Delete WhatsApp account
        • FAQs - During WhatsApp application
        • Migrate from other BSPs
          • How to identify On-Premise and Cloud API BSPs
          • Turn off WhatsApp Number Two-step verification
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Messaging Limits
      • Template Manager (Cloud API)
        • Call to Action button (Dynamic Url)
      • Blue Tick
      • Backup WhatsApp chats files
      • Upload backup chat file to SleekFlow
      • Update WhatsApp Profile
      • FAQs - WhatsApp (Official) - SleekFlow
      • How to setup Click to WhatsApp ads (CTWA)
      • New WhatsApp Pricing (2023)
    • WhatsApp (Official) - Twilio
      • Applying via SleekFlow
      • Apply via Twilio & Connecting to SleekFlow
        • Add WhatsApp Templates on Twilio
        • Update to Twilio Content API
      • Find your Facebook Business ID
      • Check Business Verification Status
      • Facebook Business Verification
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Submit Facebook App Review
      • WhatsApp Rate Limiting
      • FAQs - WhatsApp (Official) - Twilio
    • WhatsApp (Official) - 360dialog
      • Apply via 360dialog
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers (360dialog)
        • Add an Additional Number
        • Purchase a Skype number
        • Delete WhatsApp account
        • FAQs - During WhatsApp (Official) application - 360 Dialog
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
        • Submit Facebook App Review
      • Messaging Limits
      • Manage Templates
      • Backup WhatsApp chats files
      • Upload zip file to SleekFlow
      • Green Tick
      • FAQs - WhatsApp (Official) - 360dialog
    • Facebook Messenger
      • One-time Notification & Message Tags
      • Facebook Messenger Broadcast
    • Instagram
      • Convert to Business IG account
      • Connect Facebook page
      • Supported Message
      • Allow access to Messages
      • Frequently Asked Question
    • WeChat
    • Line
    • SMS
    • Viber
      • Viber Campaign
    • Telegram
      • Telegram Campaign
  • 🗣Live Chat Widget
    • Setting up Live Chat
    • Install on Shopline
    • Install on Wix
    • Install on Magento
    • Install on Squarespace
    • Install on Shopify
    • Install on Wordpress
    • Google Tag Manager
  • 🔗App Integrations
    • Zapier
    • Shopify
      • Enable Custom App
      • Create Custom App
      • FAQs - Shopify integration
    • Stripe
    • Facebook Lead Ads
    • Salesforce CRM
    • HubSpot CRM
    • API
    • Make
  • 📌Settings
    • General Info
    • SleekFlow Two-Factor Authentication
      • Enroll SleekFlow 2FA
    • Inbox Settings
      • Inbox
      • Labels
      • Saved Reply
    • User
    • Team
    • WhatsApp QR Code
    • Plans & Billings
    • Official WhatsApp Settings
      • Template Manager
      • Opt-In Button
      • Billing
  • 📩Messaging API for WhatsApp
    • Messaging API for WhatsApp
      • Manage API key
    • Set up webhook for receiving messages
    • Sending Message
    • Create Templates
      • Create Templates (Template API)
      • Create Templates (Facebook Business Manager)
    • Get Template Status
    • Media API
    • Conversation analytics
    • Billing and Payments
  • Contact Support
  • API Documentation
Powered by GitBook
On this page
  • Install WeChat on SleekFlow Platform
  • Channel Name
  • App ID
  • App Secret
  • Webhook URL and Token
  • QR Code
  • Complete installation
  • FAQs - We Chat
  • Can I send and receive media on WeChat?

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  1. 💬Messaging Channels

WeChat

Integrate with your WeChat Official Account. Run marketing campaigns to target Chinese audience.

PreviousFrequently Asked QuestionNextLine

Last updated 1 year ago

Was this helpful?

If you have not created a WeChat Official Account, please register a "Service Account 服务号"

Install WeChat on SleekFlow Platform

Click the "Connect" button next to WeChat.

You will be directed to this screen, in which the system will fill in the "Webhook URL" and "Verification Token" automatically.

You have to fill in the "Channel Name", "App ID", "App Secret" and upload the QR code to install.

Channel Name

Insert a name for this WeChat Channel for your team to better recognize this channel.

Use names such as "Sales Team", "Support Team", "Marketing Team for Guangdong" for better recognition.

App ID

On the Basic Configuration | 基本配置 page, you will be able to find your App ID | 开发者ID.

Go ahead and paste the App ID on the SleekFlow Channels Page we just opened.

App Secret

On the same "Basic Configuration | 基本配置" page, to generate the App Secret | 开发者密码, you have to pass two verification steps.

You have to scan a QR code on the webpage. After that, you need to re-enter your account password.

Once you have completed the security measures, a brand new App Secret will be generated.

Whitelist IP Address

Return to the WeChat "Basic Configuration | 基本配置", click "View | 查看" for IP whitelist

And add (click "Modify | 修改 ")the following IP address of SleekFlow to the whitelist:

To check your current SleekFlow environment, follow the steps below and copy the corresponding IP address.

  1. Login to SleekFlow web

  2. Right-click and use the browser's Inspect tool

  1. On the Inspect tool, open the Network tab

  1. Keep the Inspect tool open and refresh the browser

  2. Go back to the Inspect tool, search for "GetUserWorkspace" on the top-left search bar

  1. Click on the name of "GetUserWorkspace". You will then see the server_location of your SleekFlow account

IP address For East Asian environment (server_location: "eastasia")

52.139.156.0
52.139.157.114
52.139.157.140
52.139.159.196
52.139.159.252
52.184.90.49
52.184.91.27
52.184.91.66
52.184.91.124
52.184.91.141
52.184.91.167
52.184.91.207
52.184.91.234
52.184.92.50
52.184.94.48
52.184.95.34
52.184.95.54
52.184.95.113
40.83.115.124
13.75.73.169
13.94.35.121
40.83.79.190
13.75.113.49
13.75.113.110
20.189.104.97

IP address For East US Environment (server_location: "eastus")

20.121.239.15
20.121.239.32
20.121.239.49
20.121.239.87
20.241.240.24
20.241.240.205
20.81.78.28
20.81.79.7
20.121.237.55
20.121.237.115
20.121.237.200
20.121.237.206
20.121.238.36
20.121.238.85
20.121.238.109
20.121.238.112
20.121.238.158
20.121.238.172
20.121.238.179
20.121.238.186
20.121.238.209
20.121.238.214
20.121.238.229
20.121.238.255
20.121.239.15
20.121.239.32
20.121.239.49
20.121.239.87
20.241.240.24
20.241.240.205
20.241.240.226
20.241.241.4
20.241.241.31
20.241.241.34
20.241.241.41
20.241.241.52
20.119.16.46

IP address For SG SEA Environment (server_location: "sgsea")

20.205.241.35
20.205.241.53
20.205.241.58
20.205.241.81
20.205.241.114
20.198.191.118
20.44.210.190
20.198.128.32
20.198.184.108
20.198.186.124
20.198.189.158
20.198.190.32
20.198.190.127
20.198.190.155
20.198.190.178
20.198.191.7
20.198.191.9
20.198.191.23
20.198.191.30
20.198.191.224
20.205.240.50
20.205.240.61
20.205.240.253
20.205.241.1
20.205.241.35
20.205.241.53
20.205.241.58
20.205.241.81
20.205.241.114
20.198.191.118
20.205.241.129
20.205.241.153
20.205.241.155
20.205.241.166
20.205.241.173
20.205.241.178
20.212.64.16

Once again, you will have to verify yourself by scanning a QR code.

Webhook URL and Token

On the same page, click on the "修改配置 | Change Configuration" button to open up the Configuration menu.

Copy the URL and Token from the platform and paste them into their respective fields.

Generate an Encoding AES key and select " 明文模式 | Plain Text Mode" for message encryption.

Save these settings, and a green message should appear.

You will have to enable these changes so that messages are forwarded to the platform. Click on the green “启用 | Enable” button. It should then turn red and become "停用 | Disable".

QR Code

You can find your QR code on Settings | 设置 -> Account Info | 公众号设置. Press Download QR code |下载二维码 and choose 8cm.

Complete installation

Return to the SleekFlow platform. Paste the required information and press the blue "Install" button.

Your SleekFlow Account has been connected to WeChat!

FAQs - We Chat

Can I send and receive media on WeChat?

Yes. Sending and receiving images & videos are supported in SleekFlow.

The maximum file size is 10MB for sending images and videos.

The video needs to be in MP4 file format and will be displayed in URL format.

Sending files like PDFs is not supported on WeChat at the moment.

Navigate to

From the , go to the "Basic Configuration | 基本配置" page from the left column. You can find this below the Development | 开发.

Any messages sent to your WeChat Official Account will now show in your SleekFlow

Channels.
WeChat Dashboard
inbox.
here.
WeChat
App ID
Fill in required information