Welcome to SleekFlow
Creating a SleekFlow Account
🕺Using the Platform
WhatsApp (Official) - Twilio
WhatsApp (Official) - 360dialog
🗣Live Chat Widget
Setting up Live Chat
Install on Shopline
Install on Wix
Install on Magento
Install on Squarespace
Install on Shopify
Install on Wordpress
Google Tag Manager
Zapier - Getting Started
Zapier - Woocommerce
Zapier - Calendly
Zapier - Google Sheet
Facebook Lead Ads
WhatsApp QR Code
Payments & Subscriptions
Official WhatsApp Settings
Manage different roles accessibility to receiving notifications, becoming collaborators and default channel viewings.
For unassigned conversations, you can manage which role(s) will receive push notifications.
Each role (I.e. Staff, Admin, Team Admin) will have different rights within the platform. Please see agent roles in this
Check all three boxes if you wish everyone to receive notifications for unassigned conversations.
Page to manage different roles' inbox notifications
You can assign different roles to become a collaborator after replying to a message. Once assigned, the user with the relevant role will automatically become a collaborator in the conversation.
Page to assign different roles to become collaborator
For conversation that has been assigned to teammates, by default, all roles remained as collaborators.
Please uncheck if you do not need certain roles to remain as collaborators.
You will be able to decide on the roles that can view and send messages from default channels only.
When these boxes are unchecked, not only all users can send messages in their default channels but view messages from all other channels too.
Please note this feature (channels) is exclusively available for premium plan and above only.
You can change the default settings for sorting messages here.
📌Settings - Previous
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