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HomePricingLog inSleekFlow 2.0
  • Welcome to SleekFlow 1.0
  • 🏃Getting Started
    • Start Exploring
      • Basic of Inbox
      • Connect first channel
      • Add Channels
      • Invite Users
      • Set up automation
      • Create Saved Reply
      • Broadcast first message
    • Creating a SleekFlow Account
      • Resetting Password
        • Reset Password (mobile)
  • 🕺Using the Platform
    • Inbox
    • Automation
      • Trigger mechanism
      • Default Assignment Rule
      • Conditions
      • Actions
        • Webhook
        • Setting messages automatically to Open, Snooze or Closed
      • Scenarios
        • Incoming Messages
          • Interactive Messages
        • Newly Added Contacts
        • New or Updated Contacts
        • Schedule
        • Outgoing Messages
        • Facebook Rules
        • Instagram Rules
      • Templates
        • 1. Greetings and Assign New Contacts to Staff
        • 2. Auto-Reply for Existing Customers
        • 3. Auto-Reply During Off Business Hours
        • 4. Auto-Reply Based on Keywords
        • 5. Auto-Reply when Customers Reply a Campaign
        • 6. Reassign Returning Customers
        • 7. Segmenting customers from different enquiries
        • 8. Proactively Reach Out to Newly Added Contacts
        • 9. Proactively reach out to newly added contacts from Facebook Lead Ads
        • 10. Send Drip Campaign Messages when Customers Sign Up
        • 11. Notify Customers with New or Updated Status
        • 12. Update Contact Data & Add And Remove From List
        • 13. Schedule Periodic Promotional Messages
        • 14. Send Booking Reminders
        • 15. Send Internal Reminder
        • 16. Auto Close Conversations
        • 17. 於指定時間重新分配對話到其他使用者
        • 18. 新客戶與現有客戶設定不同的歡迎信息
      • Chatbot
        • 1. Send A Welcome Message
        • 2. Learn About your Customers’ Interest
        • 3. Get Your Customers' Company Size
        • 4. Thank Your Customer And Get in Touch
        • 5. Speak Directly To Staff
      • FAQs
    • Contacts
    • Broadcasts
      • Export CSV
      • FAQs - Broadcast
    • Analytics
    • Commerce
      • Payment Links
      • Custom Catalog
      • WhatsApp Catalog
        • Connect WhatsApp catalog
        • WhatsApp Catalog Settings
          • Scenario 1 - Same Currency
          • Scenario 2 - Mixed Currency
          • Scenario 3 - Without WhatsApp Catalog/ Payment integrated
        • WhatsApp Catalog Settings(Mobile)
          • Scenario 1 (Mobile) - Same Currency
          • Scenario 2 (Mobile) - Mixed Currency
        • Frequent Asked Questions
  • 💬Messaging Channels
    • WhatsApp (Official) - SleekFlow
      • Application process
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers
        • Delete WhatsApp account
        • FAQs - During WhatsApp application
        • Migrate from other BSPs
          • How to identify On-Premise and Cloud API BSPs
          • Turn off WhatsApp Number Two-step verification
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Messaging Limits
      • Template Manager (Cloud API)
        • Call to Action button (Dynamic Url)
      • Blue Tick
      • Backup WhatsApp chats files
      • Upload backup chat file to SleekFlow
      • Update WhatsApp Profile
      • FAQs - WhatsApp (Official) - SleekFlow
      • How to setup Click to WhatsApp ads (CTWA)
      • New WhatsApp Pricing (2023)
    • WhatsApp (Official) - Twilio
      • Applying via SleekFlow
      • Apply via Twilio & Connecting to SleekFlow
        • Add WhatsApp Templates on Twilio
        • Update to Twilio Content API
      • Find your Facebook Business ID
      • Check Business Verification Status
      • Facebook Business Verification
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Submit Facebook App Review
      • WhatsApp Rate Limiting
      • FAQs - WhatsApp (Official) - Twilio
    • WhatsApp (Official) - 360dialog
      • Apply via 360dialog
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers (360dialog)
        • Add an Additional Number
        • Purchase a Skype number
        • Delete WhatsApp account
        • FAQs - During WhatsApp (Official) application - 360 Dialog
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
        • Submit Facebook App Review
      • Messaging Limits
      • Manage Templates
      • Backup WhatsApp chats files
      • Upload zip file to SleekFlow
      • Green Tick
      • FAQs - WhatsApp (Official) - 360dialog
    • Facebook Messenger
      • One-time Notification & Message Tags
      • Facebook Messenger Broadcast
    • Instagram
      • Convert to Business IG account
      • Connect Facebook page
      • Supported Message
      • Allow access to Messages
      • Frequently Asked Question
    • WeChat
    • Line
    • SMS
    • Viber
      • Viber Campaign
    • Telegram
      • Telegram Campaign
  • 🗣Live Chat Widget
    • Setting up Live Chat
    • Install on Shopline
    • Install on Wix
    • Install on Magento
    • Install on Squarespace
    • Install on Shopify
    • Install on Wordpress
    • Google Tag Manager
  • 🔗App Integrations
    • Zapier
    • Shopify
      • Enable Custom App
      • Create Custom App
      • FAQs - Shopify integration
    • Stripe
    • Facebook Lead Ads
    • Salesforce CRM
    • HubSpot CRM
    • API
    • Make
  • 📌Settings
    • General Info
    • SleekFlow Two-Factor Authentication
      • Enroll SleekFlow 2FA
    • Inbox Settings
      • Inbox
      • Labels
      • Saved Reply
    • User
    • Team
    • WhatsApp QR Code
    • Plans & Billings
    • Official WhatsApp Settings
      • Template Manager
      • Opt-In Button
      • Billing
  • 📩Messaging API for WhatsApp
    • Messaging API for WhatsApp
      • Manage API key
    • Set up webhook for receiving messages
    • Sending Message
    • Create Templates
      • Create Templates (Template API)
      • Create Templates (Facebook Business Manager)
    • Get Template Status
    • Media API
    • Conversation analytics
    • Billing and Payments
  • Contact Support
  • API Documentation
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On this page
  • Connecting to Viber
  • Create a Viber bot account
  • Connect to SleekFlow Platform
  • Viber FAQs/ Limitations
  • 1. What can and cannot be done on SleekFlow?
  • 2. Can I take a Viber call on SleekFlow?
  • 3. Is there a charge for connecting Viber to SleekFlow? What about messaging costs?
  • 4. Can automation run on Viber SleekFlow? What about broadcast campaigns?
  • 5. What file types do we support on Viber SleekFlow?
  • 6. By connecting Viber, does it automatically sync all their contacts and message history to SleekFlow?
  • 7. Can we recall or delete messages sent on Viber SleekFlow?

Was this helpful?

  1. 💬Messaging Channels

Viber

Connect your Viber Business Account to SleekFlow

PreviousSMSNextViber Campaign

Last updated 1 year ago

Was this helpful?

Connecting to Viber

To connect Viber to SleekFlow, you will need the following:

Create a Viber bot account

2. Enter PIN

Your Viber app will receive a 6-digit PIN. Enter the verification code and click "Next".

3. Create Bot Account

Navigate to the left panel, and click on the "Create Bot Account" button.

4. Fill in the information

Enter the required information, and click "Create".

5. Generate private token

Bot Account is created. Please copy the private token to connect your Viber to SleekFlow.

Connect to SleekFlow Platform

1. Navigate to Channels > Social Channels > Add new channel. Click "Connect" next to Viber.

2. Name the Channel and paste the Bot account token.

Click the "Install" button to proceed.

Enter a name for this specific Viber channel for your team to recognize this channel better.

3. Channel connected

The system will then generate a unique link and QR code.

Copy the link or save the QR code of your account below and share it with any Viber user to start a conversation directly with you.

Viber FAQs/ Limitations

1. What can and cannot be done on SleekFlow?

Message type
Display on SleekFlow platform
Send from SleekFlow platform

Text

✅

✅

Emoji

✅

✅

Sticker

❌

❌

Photo

✅

✅

Video

✅

✅

PDF

❌

✅

Contact

❌

❌

Location

❌

❌

Quick reply

❌

✅

2. Can I take a Viber call on SleekFlow?

No. This is a Viber bot, unlike a normal Viber app.

3. Is there a charge for connecting Viber to SleekFlow? What about messaging costs?

There is no extra fee charged for connecting the Viber bot to SleekFlow.

The first 25,000 delivered outbound messages will be free of charge on the Viber platform on monthly basis. Viber will start charging the bot developer once their bot has reached this threshold. Except the potential bot outbound messages delivered, there are no other costs to bot developers. For instance, all the messages exchanged during a session are 100% free of charge.

4. Can automation run on Viber SleekFlow? What about broadcast campaigns?

Yes, automation work on the platform. You can broadcast messages on SleekFlow too.

5. What file types do we support on Viber SleekFlow?

Images with format on .jpeg, .png or .gif are supported with max image size: 1MB on iOS, 3MB on Android.

6. By connecting Viber, does it automatically sync all their contacts and message history to SleekFlow?

No, as this is a Viber bot, it does not sync contacts and message history to the platform.

However, it does autosave a contact to SleekFlow when he/she reaches out to you via Viber bot.

7. Can we recall or delete messages sent on Viber SleekFlow?

No, messages sent would not be able to recall or delete just like WhatsApp Official API.

A

A bot account on

Log in to

Viber Business Account
Viber Admin Panel
Viber Admin Panel