14. Send Booking Reminders
Remind customers of their appointments a couple of days before their appointment
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Remind customers of their appointments a couple of days before their appointment
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Create a rule under and select Scheduled Actions as the Scenario for this rule.
Schedule a reminder message to be sent the 1 day before the customer has an appointment.
"Appointment Date" "is after Scheduled Date" "1 day"
You can also set "Appointment Date is exactly (Choose your date)" to send your reminder on the day.
Time of sending should also be set for when the message is sent: (e.g. Daily at 09:30).
"Send Message" Customise your message content to send to your leads. You can add more than 1 message and insert customised parameters such as the first name they filled.
Add wait time, eg. 5 minutes, to send another message/image for the conversation to be more natural.
