Connect your Facebook page with SleekFlow, view, and reply to messages in your team inbox.
To connect Facebook Messenger to SleekFlow, you will need the following:
Click the "Install" button, and the system will take you to Facebook to grant permissions.
Continue with your Facebook Profile. If you have not signed in yet, please enter your Facebook log-in credentials to continue.
Select the Facebook page that you would like to connect to SleekFlow.
Click "Done" after checking all the permissions are granted.
Click "OK" to finish the authorization process.
Click "Action" > "Sync History" to sync your existing contacts and conversations from your Facebook page.
Sync History - Facebook
By Default, you have up to 7 days to reply to a customer's inquiry.
Time counts are determined from the "Last Contact (Time) from Customer". If the customer happens to send a new message, the 7-day reply window count will be reset.
After 7 days, all messages sent on Facebook Messenger will be tagged with the account update tag.
You can click "Action" and "Sync History" to retrieve your 100 most recent conversations.
For other conversations, the older messages shall appear when the contact sent a new message to you.
These happen when page permissions are dropped by Facebook if the Facebook Page admin changes their password or due to other unexpected reasons. Please disconnect the channel and repeat the setup steps above to grant permissions again.
SleekFlow now supports auto reply and direct message on post comments. Refer to this guide below to do the settings!