How to identify On-Premise and Cloud API BSPs

Easy way to check your WhatsApp number is currently tied with an On-Premise or Cloud API BSPs

On-Premise BSP

If your account is currently tied to an On-Premise BSP, this message in green will show on top of the user's chat window.

This business works with other companies to manage this chat.

If you are currently on Cloud API, a different message per below will show on top of the user's chat window.

This business uses a secure service from Meta to manage this chat.

Last updated 1 year ago