Contacts

An overview of your customers across all messaging channels.

Organize and quickly sort all your contact profiles with ease on the Contacts tab.

All contact profiles with whom you have had conversations will be automatically saved to the Contacts Tab.

Contact Tab

Autosave contacts

When an incoming message is initiated by a customer who is not yet a contact, the available contact information from the instant messaging platform will be automatically saved to your Contacts tab.

For example:

When a customer starts a conversation with you on WhatsApp, information such as Phone Number and Display Name will be automatically added onto SleekFlow.

As you obtain more information about the customer, you can edit and update the customer's information using the Contacts tab.

Import Contacts

Individually

Go to Contact > Create, fill in the contact's details and click the "Create" button at the bottom to create a new contact.

Bulk import

Use the import contact function if you have a large number of contacts to add.

Import Contacts

Update Contacts

Bulk update contacts in one go, using the bulk edit function.

Bulk edit priority

Search Contacts

There is a quick search for a specific contact by name, phone number, or email address in the search field.

Type in any name, phone number, or email address and click "Search".

Search specific contact by name

Filter Contacts

You can filter contacts by selecting specific conditions.

Conditional filtering