Comment on page

Facebook Messenger Broadcast

Steps to connect and send OTN
To connect to Facebook's one-time notification API on SleekFlow to send Facebook Messenger One-Time Notification, here’s what you need:
Click-to-message CTAs on your Facebook Business Page, AND
A Facebook Business Page, AND
A SleekFlow account, AND
Admin access to your Facebook Business Manager
Step 1 Earn OTN token
Earn the OTN token by sending out the opt-in message in the Inbox ​
Before sending an opt-in request, ensure that the contact you want to reach out to uses Facebook Messenger as the message channel.
Click Send Opt-in Request, search or create a new topic
The topic is a MUST on sending Facebook OTN broadcast since it is equal to the Notification Topic (contact list) for you to blast the campaign.
Click on Send the button to send an Opt-In message to customers' Facebook Messenger.
The Opt-In message will appear in recipient's Facebook Messenger instead of SleekFlow.

Step 2 Wait for recipient to respond
If the recipient replies to the message by clicking Notify Me button on Facebook Messenger, you will receive the token.
Clicking Notify Me button is a MUST for earning tokens from customers
Step 3 Create Campaign
Go to Campaign, and select Create Campaign
Step 4 Choose a broadcasting channel
Choose Facebook Messenger as the channel to blast the campaign.

Step 5 Modify campaign settings 
Enter the title of this campaign, and confirm your channel again.
The title is only for internal notice and is not the same as Notification Topic.
Select Promotion with OTN Subscription
Step 6 Compose the message
Compose your message and upload an image(optional)
Notification Topic is the topic you create or select in the setting of the Opt-In Request in Step 1.
Step 7 Schedule Campaign
Schedule the campaign, and you can try to send a message to your testing account before blasting your campaign.
Make sure that you have to earn tokens from your testing accounts.
Step 8 Blasting campaign 
After sending the campaign, recipients will receive the message in Facebook Messenger
​
Contact OTN token status
You can check the contact's OTN tokens status and message history in Inbox​
The contact's remaining OTN token will be listed in the notification.
If 0 OTN tokens remain, you are required to send another Opt-In message to the customer to earn OTN tokens again.
Remember not to spam users with recurring content, and make sure to choose a suitable message type, or else your account may easily get banned under the examination of Facebook

One-time Notification & Message Tags

Next - 💬Messaging Channels

Instagram

Last modified 10mo ago