Plans & Billings (v1)
Review your subscription plan, pricing, purchase add-ons, account usage or check invoices
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Review your subscription plan, pricing, purchase add-ons, account usage or check invoices
Last updated
Was this helpful?
The page shows your Subscriptions, Add-ons, Account Data and Billing.
Under Subscriptions, you can check your current plan expiration date and other plans details.
You can choose between the monthly and annual billing options on the left. Click Switch to annual for annual billing which can instantly save up to 20% of the subscription fee.
On the right, it lists out Pro and Premium plan details. You will be directed to payment page once click on Select.
Upon changing to a new subscription plan, SleekFlow will cancel your current plan and charge you for your new plan on a pro-rata basis.
Additional charges such as add-ons and agent charges may apply.
These are additional Add-ons you can purchase on top of your subscription plan. Each Add-on caters to different specific needs.
Some common Add-ons:
Additional Staff Login: US$19/month(Pro plan) or US$39/month for each additional staff
Additional Contacts:US$49/month for additional 2000 contacts
Account data will show the usage of Campaign & Automated Messages and Customer Contacts.
Manage payment information and Invoice here.
Click on Manage payment methods, you will be directed to update the card information page, fill in new card information and "Save card".
The system will issue invoices following the subscription start date.
I.e. If your subscription starts on 12th May, the invoice will be sent out every 12th of the month.
Termination and customer data arrangement:
Upon termination of the subscription, system will permanently delete all account's data after 120days.
Any idle account without login for 30days, system will delete all account information (chat history and contacts) 90days later.
You may request to cancel Subscription & add-on before the original plan end date, you may reach out to our for more assistance.
