Plan and Subscription
Plan & Subscription: https://app.sleekflow.io/settings/plansubscription
At the top of the Plan and Subscriptions tab, you will find a progress bar of your message limit for Campaign and Automated messages. There is no limit to normal messages and replies to customers' messages and such messages will not be included into the progress bar.
Messages that are not sent as a part of a Campaign or Automation will not be included in the progress bar.
There are three different plans available on SleekFlow: Free, Pro, Premium and Enterprise (Enterprise is only available by negotiating usage and terms with our Customer Success Manager, Feel free to contact us! ).
There are also payments available for add-ons such as Additional Staff Log Ins and Additional WhatsApp numbers placed on SleekFlow.
You can change your subscription plan according to your needs anytime by simply clicking the white "Select" button in the respective pricing plan. You will be asked to confirm the change of plan, click the blue "Confirm" button to change plan and the white "Cancel" button to stay on your current plan.
You can also switch from a monthly plan to an annual plan. By doing so, there would be a discount compared to the monthly charges, and the limits of Campaign and Automation messages will be changed from 5,000 per month to 60,000 per year for Pro Plans.
Upon changing to a new subscription plan, SleekFlow will cancel your current plan and charge you for your new plan on a pro-rata basis. Additional charges such as add-ons and agent charges may apply.
An invoice will be sent at the end of every month or when a new payment is made. To view the invoice, click on the date of the invoice and the file will be downloaded for your viewing.
The Free plan (free of charge) is ideal for small teams to start conversations on social channels and manage customers. It includes 3 Staffs Log In and no additional staff can be added.
The Free plan grants access to:
Team Inbox: An integrated inbox that allows your team to access and use simultaneously
Website Messenger: A widget that you can add to your website to generate leads
All Messaging Channels: Add all the messaging channels available on SleekFlow to your inbox
100 Campaign & Automated Messages: Send up to 100 Campaign and/or Automated messages every month
Mobile App: Continue conversations while on the go
Role-based Access Controls: Have Admin and Staff roles to control the visibility of conversations
Teams & Availability Routing: Assign conversations based on availability to various teams and people
Assignment Rules: Set custom rules to assign conversations based on time, geolocation, country and language
The Pro plan (US $99/month, $79/month if paid annually) is ideal for businesses with teams that require basic conversation routing. It comes with three agents and additional agents can be added for (US $19/month).
The Pro plan grants access to:
Team Inbox: An integrated inbox that allows your team to access and use simultaneously
Website Messenger: A widget that you can add to your website to generate leads
All Messaging Channels: Add all the messaging channels available on SleekFlow to your inbox
5,000 Campaign & Automated Messages: Send up to 5,000 Campaign and/or Automated messages every month
Mobile App: Continue conversations while on the go
Role-based Access Controls: Have Admin and Staff roles to control the visibility of conversations
Teams & Availability Routing: Assign conversations based on availability to various teams and people
Assignment Rules: Set custom rules to assign conversations based on time, geolocation, country and language
The Premium plan (US $349/month, $299/month if paid annually) is ideal for businesses with large teams that automation and personalisation to provide an enhanced customer journey. It comes with five agents and additional agents can be added for (US $39/month).
The Premium plan grants access to:
Team Inbox: An integrated inbox that allows your team to access and use simultaneously
Website Messenger: A widget that you can add to your website to generate leads
All Messaging Channels: Add all the messaging channels available on SleekFlow to your inbox
Unlimited Campaign & Automated Messages: Send up to 20,000 Campaign and/or Automated messages every month
Mobile App: Continue conversations while on the go
Role-based Access Controls: Have Admin and Staff roles to control the visibility of conversations
Multiple Teams & Spaces: Add various teams onto SleekFlow and provide them with separate workspaces for maximum efficiency
Teams & Availability Routing: Assign conversations based on availability to various teams and people
Assignment Rules: Set custom rules to assign conversations based on time, geolocation, country and language
Advanced Automation Actions: Unlock more detailed automation workflows to better serve your customers' needs
Analytics and Reporting: View and analyse data collected to review workflow processes
Dedicated Account Manager: The SleekFlow team will provide you with guidance and help to ensure seamless onboarding to the SleekFlow platform while ensuring utmost service priority.
The Enterprise plan is ideal for businesses that require custom solutions for integrated customer communications. Think SleekFlow can help? Book a demo at https://calendly.com/sleekflow/demo!