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HomePricingLog inSleekFlow 2.0
  • Welcome to SleekFlow 1.0
  • 🏃Getting Started
    • Start Exploring
      • Basic of Inbox
      • Connect first channel
      • Add Channels
      • Invite Users
      • Set up automation
      • Create Saved Reply
      • Broadcast first message
    • Creating a SleekFlow Account
      • Resetting Password
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  • 🕺Using the Platform
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        • Newly Added Contacts
        • New or Updated Contacts
        • Schedule
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        • Facebook Rules
        • Instagram Rules
      • Templates
        • 1. Greetings and Assign New Contacts to Staff
        • 2. Auto-Reply for Existing Customers
        • 3. Auto-Reply During Off Business Hours
        • 4. Auto-Reply Based on Keywords
        • 5. Auto-Reply when Customers Reply a Campaign
        • 6. Reassign Returning Customers
        • 7. Segmenting customers from different enquiries
        • 8. Proactively Reach Out to Newly Added Contacts
        • 9. Proactively reach out to newly added contacts from Facebook Lead Ads
        • 10. Send Drip Campaign Messages when Customers Sign Up
        • 11. Notify Customers with New or Updated Status
        • 12. Update Contact Data & Add And Remove From List
        • 13. Schedule Periodic Promotional Messages
        • 14. Send Booking Reminders
        • 15. Send Internal Reminder
        • 16. Auto Close Conversations
        • 17. 於指定時間重新分配對話到其他使用者
        • 18. 新客戶與現有客戶設定不同的歡迎信息
      • Chatbot
        • 1. Send A Welcome Message
        • 2. Learn About your Customers’ Interest
        • 3. Get Your Customers' Company Size
        • 4. Thank Your Customer And Get in Touch
        • 5. Speak Directly To Staff
      • FAQs
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      • Export CSV
      • FAQs - Broadcast
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        • Connect WhatsApp catalog
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          • Scenario 1 - Same Currency
          • Scenario 2 - Mixed Currency
          • Scenario 3 - Without WhatsApp Catalog/ Payment integrated
        • WhatsApp Catalog Settings(Mobile)
          • Scenario 1 (Mobile) - Same Currency
          • Scenario 2 (Mobile) - Mixed Currency
        • Frequent Asked Questions
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        • Turn on 2FA on Facebook account
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          • How to identify On-Premise and Cloud API BSPs
          • Turn off WhatsApp Number Two-step verification
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Messaging Limits
      • Template Manager (Cloud API)
        • Call to Action button (Dynamic Url)
      • Blue Tick
      • Backup WhatsApp chats files
      • Upload backup chat file to SleekFlow
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      • FAQs - WhatsApp (Official) - SleekFlow
      • How to setup Click to WhatsApp ads (CTWA)
      • New WhatsApp Pricing (2023)
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      • Applying via SleekFlow
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        • Add WhatsApp Templates on Twilio
        • Update to Twilio Content API
      • Find your Facebook Business ID
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        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
      • Submit Facebook App Review
      • WhatsApp Rate Limiting
      • FAQs - WhatsApp (Official) - Twilio
    • WhatsApp (Official) - 360dialog
      • Apply via 360dialog
        • Turn on 2FA on Facebook account
        • WhatsApp Business Account Tiers (360dialog)
        • Add an Additional Number
        • Purchase a Skype number
        • Delete WhatsApp account
        • FAQs - During WhatsApp (Official) application - 360 Dialog
      • Facebook Business Verification
        • Check Business Verification Status
        • If your Facebook Business Verification icon is greyed out
        • What to do if your Facebook Business Verification has failed
        • Submit Facebook App Review
      • Messaging Limits
      • Manage Templates
      • Backup WhatsApp chats files
      • Upload zip file to SleekFlow
      • Green Tick
      • FAQs - WhatsApp (Official) - 360dialog
    • Facebook Messenger
      • One-time Notification & Message Tags
      • Facebook Messenger Broadcast
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      • Convert to Business IG account
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      • Supported Message
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      • Frequently Asked Question
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      • Viber Campaign
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      • Telegram Campaign
  • 🗣Live Chat Widget
    • Setting up Live Chat
    • Install on Shopline
    • Install on Wix
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    • Install on Shopify
    • Install on Wordpress
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      • Enable Custom App
      • Create Custom App
      • FAQs - Shopify integration
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      • Enroll SleekFlow 2FA
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      • Template Manager
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      • Billing
  • 📩Messaging API for WhatsApp
    • Messaging API for WhatsApp
      • Manage API key
    • Set up webhook for receiving messages
    • Sending Message
    • Create Templates
      • Create Templates (Template API)
      • Create Templates (Facebook Business Manager)
    • Get Template Status
    • Media API
    • Conversation analytics
    • Billing and Payments
  • Contact Support
  • API Documentation
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On this page
  • Adding Column
  • Editing Column
  • Deleting Column
  • Hiding Column

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  1. 🕺Using the Platform
  2. Contacts (v1)

Edit Columns

Customise and store the contact information that you need, retrieve and edit while keeping it neat.

Last updated 7 months ago

Was this helpful?

Create your contact columns to collect and store information that best suits your needs.

Click on the "Edit Columns" button on top of the contact table.

Choose to add, edit, delete, or hide columns.

Adding Column

Scroll to the bottom of the "Edit Column" pop up and select "Add Column".

You will be prompted to give the column a name ("Label") and select how you want the information to be collected and displayed ("Field Type").

For example:

  • Label: Contact Owner

  • Field Type: Single-Line Text (i.e. Tommy Chan)

If you are planning to insert symbols in the Column Label, please note:

You can insert: < > / , ~ ! # - = & { } _

DO NOT insert : + @ $ * ^ ( ) \

Field Type Examples:

  • Single-Line Text: Tommy Chan

  • Multi-Line Text: Room9, Entrepreneurship Centre, Core D, Level 3, IT Street, Cyberport

  • Number: 2

  • Phone Number: 98765678

  • Email: someone@email.com

  • Dropdown Select: "Prospect", "Lead", "Customer"

  • True/False: "True", "False"

Dropdown Select

When adding a column with a "Dropdown Select" field type, key in an option into the text box and click on "Add Option" to add more options. Click "Delete" to remove the option and click "Save" to save the information for the column.

These custom columns can be used as variables when running campaigns. They will be automatically available for use once added.

Editing Column

Hover your mouse to the column you want to edit and click "Edit" button.

Make changes to both the label and field type and click "Save" to save the changes.

Deleting Column

If you no longer in need for a specific column, hover over the column and click on the "Delete" button to remove the column permanently.

All information from the column will be deleted. Please confirm before process deletion.

Hiding Column

Hide less important columns by clicking the "Hide" button.

Click "Edit Columns" on top of the Contact table, hover over the column and click "Unhide" to unhide the column and make it visible on the Contacts tab again.

The column will not be visible on the , but the column and information are still stored.

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Contacts
Learn how to Create and Edit Contant Columns on SleekFlow