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Welcome to SleekFlow
🏃Getting Started
Creating a SleekFlow Account
Start Exploring
🕺Using the Platform
Inbox
Manage Conversations
Assign Conversations
Add & Remove Collaborators
Add Internal Notes & Mention
Audio Note
Agent Name
Schedule Message
Live Chat Analytics
Online Status
Using Quick Reply
Status
Bookmark & Unread
Inbox Labels
Messaging Window (For Official WhatsApp Only)
Forward, Copy, Delete and Reply
Inbox (Mobile App)
Contacts
Campaign
Automation
Analytics
💬Messaging Channels
WhatsApp (Official) - Twilio
WhatsApp (Official) - 360dialog
Facebook Messenger
Instagram
WeChat
Line
SMS
Viber
Telegram
🗣Live Chat Widget
Setting up Live Chat
Install on Shopline
Install on Wix
Install on Magento
Install on Squarespace
Install on Shopify
Install on Wordpress
Google Tag Manager
🔗App Integrations
Zapier - Getting Started
Zapier - Woocommerce
Zapier - Calendly
Zapier - Google Sheet
Shopify
Facebook Lead Ads
Stripe
Salesforce CRM
API
📌Settings
General Info
Inbox Settings
User
Team
WhatsApp QR Code
Payments & Subscriptions
Official WhatsApp Settings
Contact Support
API Documentation
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Assign Conversations
Assign the conversation to the most suitable staff, so that every customer is taken care closely.
Assign Conversations to Teammates
The assignee of the conversation is listed on the top right-hand corner of the chat module.
Simply click on the drop-down menu and choose the teammate you would like to re-assign the contact person to the conversation.
The new assignee will take over the conversation instantly.
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Add & Remove Collaborators
Last modified
1yr ago
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