In order to connect WhatsApp to SleekFlow, you will need the following:
A WhatsApp or WhatsApp Business account
The WhatsApp or WhatsApp Business app installed on your phone Download on iOS: https://apps.apple.com/app/whatsapp-business/id1386412985 Download on Android: https://play.google.com/store/apps/details?id=com.whatsapp.w4b&hl=en
You can manage all your channels on SleekFlow Platform - Channel. Click the "Add" button under WhatsApp Section.
A QR code will be generated for you to connect to WhatsApp. Please wait while it's loading.
Scan the QR Code, by opening your WhatsApp Mobile App: Setting -> WhatsApp Web/ Desktop -> Scan QR Code, and point to the screen.
After scanning the QR code, it could take up to 1 minute for our system to recognise. Alternatively, you can click "Done" upon successful scanning.
Yes. You will need the device where WhatsApp is installed to remain connected to the internet for the integration to work, functioning similarly to WhatsApp Web. If the device is disconnected, the messages received while inaccessible won't be available on the SleekFlow platform.
No. If you open WhatsApp on a web browser the connection will be interrupted and you will have to go back, remove WhatsApp Channel and reconnect it by scanning the code once again.
We provide a free 7-day trial which you can use to test the integration. After that, a paid subscription will be necessary. The current price is US$ 39 and includes 6,000 messages per day. The price will be included automatically in the SleekFlow subscription.
No. SleekFlow uses the WhatsApp Web interface to pass messages between WhatsApp & SleekFlow. Since you can only have one WhatsApp Web open at a time, using WhatsApp Web after connecting to SleekFlow will break the connection between your phone and SleekFlow.
The SkeekFlow WhatsApp integration relies on receiving WhatsApp messages from your mobile phone and passing them to SleekFlow. Since this process is reliant on a mobile phone which may be on the move and may not have have a consistent internet connection, there may be some troubleshooting required.
If no messages are being passed to SleekFlow or messaging arriving are delayed, you should check the following items:
This may seem simple, but there are several situations where a mobile phone may seem to be connected to the internet when it is not. For example, you may be connected to Wifi, but the Wifi is not connected to the internet. Use Speedtest to ensure you have a strong and stable internet connection.
Something more difficult to check is if the internet connection is stable. Generally, to ensure you have a stable connection, you will want to have a dedicated phone that is always connected to a stable Wifi. Using a personal phone that you carry around will reduce your reliability.
Android phones can optimise apps for battery life. This will affect your WhatsApp integration as the phone may pause WhatsApp when your phone has been inactive for a long time. To turn off battery optimisation for WhatsApp or WhatsApp Business App:
Go to Settings
Navigate to Battery
Navigate to Battery Optimisation
Find WhatsApp or WhatsApp Business App in the list
Select Don't Optimise