Assign Conversations
Assign the conversation to the most suitable staff, so that every customer is taken care closely.
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Assign the conversation to the most suitable staff, so that every customer is taken care closely.
Last updated
Was this helpful?
The assignee of the conversation is listed on the top right-hand corner of the chat module.
Simply click on the drop-down menu and choose the teammate you would like to re-assign the contact person to the conversation.
The new assignee will take over the conversation instantly.
