3. Auto-Reply During Off Business Hours
Write a customized auto-reply for customers who talk to you during off business hours and assign them to staff
You can set an auto-reply and assign it to a specific staff for incoming messages from customers during off business hours.
"Last Contact from Customer" is between "20:00 - 09:00"
"Last Contact from Customer" is on "Monday + Tuesday + Wednesday + Thursday + Friday"
"Last Contact from You" is not within 1 hour means that this auto reply will only be sent if your last reply is not in the past hour.
"Send Message" Customise your message content to send to your leads. You can add more than 1 message and insert customised parameters such as the first name they filled.
SleekFlow has prepared some ready templates for users, feel free to apply them!