4. Auto-Reply Based on Keywords
Reply new customers based on specific keywords and assign to specific staff
You can set an auto-reply and assign it to a specific staff if an incoming message contains specific keywords.
"Keywords" contain "Pricing", "Price", "Fee" or "Staff ID: 1001", "John Chan"
"Contact Owner" is Unknown to only target new incoming users.
"Send Message" Customise your message content to send to your leads. You can add more than 1 message and insert customised parameters such as the first name they filled.
"Assign User" > "Specific Person" > "Henson"
SleekFlow has prepared some ready templates for users, feel free to apply them!